Dayton, we have a problem…

Dear Friends,

As we head into our third year in business, we are so grateful and lucky to have some sad-505857_640good news to share – our services schedule is now almost always full! While we are thrilled with our success, our constant state of busy-ness and some unfortunate circumstances have forced us to create a new policy which we’ve been trying to avoid since we opened.

When we have a no-show for an appointment, both our Customers and our staff suffer. Effective on December 1st, those Customers who have a pattern of not showing up for an appointment / not calling to cancel will be required to give us a non-refundable deposit in the amount of 20% of the services being booked. We are establishing this policy to encourage Customers who cannot make their appointment to notify us at least 24 hours in advance so we can accept walk-ins / new appointments during that time slot.

Here’s how this policy will work:

To start, all Customers have a clean slate.

  • On your first no call / no show appointment, our staff member will inform you of this policy.
  • Your second no call no show appointment our staff member will remind you of this policy.
  • On your third no call no show appointment, our staff member will inform you that we will no longer be able to reserve a slot on our schedule for you unless you are willing to give us a 20% credit card deposit on the service you wish to book.

All of us at Bella Nail Bar wish to thank you for your continued patronage and your understanding around this new policy. We look forward to continuing to serve and pamper you!

Love,
The Bella Nail Bar Team

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One thought on “Dayton, we have a problem…

  1. I went to a different nail salon and got my nails done a couple times there and was not happy with the outcome. I ran into a friend from school and I was in love with her nails! So I asked her where she got them and she told me Bella Nail Bar! I really wanted to give y’all a try! So I did! I made my appointment online, not knowing who was going to do my nails. Until I got there and I met a nail goddess named Kady. I knew my old nails were in bad shape and I wasn’t sure if they would be able to be saved or not… BUT she worked her magic and fixed them up for me. I have been showing them off nonstop since I got them done! Definitely, 100%, 10/10 recommend Kady AND all of the other fabulous ladies that work there!!! Thank you!!!

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